Rebecca is a partner in Dysart & Jones Associates, specializing in strategic planning and facilitating clients' organizational design, job structuring, decision-making and problem-solving. After beginning her career working in two very progressive corporate libraries Rebecca was fortunate to move into roles in HR, IT and training. This experience led to the creation of Dysart & Jones where she has worked with public, corporate and academic libraries as well as many information-intensive organizations. Way back at the advent of e-mail (1984 for Rebecca), she developed a keen interest in how organizations "work" and the impact of technologies on work behaviours and organizational structures. She's been thoroughly enjoying studying this, helping clients deal with it and training people in the concepts for years.