Click U Live! Presenter

Mary Ellen Bates is the owner of Bates Information Services, Inc., providing business research to business professionals and special librarians, and training and consulting services to the information industry. Her business, started in 1991, is based in Colorado. She is a frequently requested international keynote speaker and is the author of six books and innumerable articles on the information industry. For more information, see http://www.BatesInfo.com.