Making It Count - Measuring & Communication the Value of Special Libraries and Information Centers

The course focuses on an approach for identifying, measuring and communicating the value of library and information services (LIS) that promotes alignment with the mission and goals of the parent organization.   The course includes hands-on exercises in which participants reflect on the mission of the parent organization and identify 2-3 organizational goals, 2-3 ways in which library and information services contribute to those goals, ways to measure those contributions, and how to communicate their value to management. 

The presenters are Eileen Abels of the University of Maryland and Lisl Zach of Louisiana State University.

DUE TO TECHNICAL ISSUES WITH THIS RECORDING

 IT IS NO LONGER FOR SALE AS OF 11 APRIL 2007